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Security & Data Privacy Architecture

Security & Trust Center

DocTick was built from the ground up for accountants, CPAs, lawyers, and financial professionals who handle sensitive tax returns, SSNs, and banking statements. Here is the technical foundation keeping your practice 100% protected.

Executive Security Summary

100% Blind to Your Existing Drive: Google's restricted drive.file scope technically prevents DocTick from accessing any existing files or folders in your Google Drive.
Zero File Storage Liability: Client uploads stream directly into your Google Drive via TLS 1.3 encryption. DocTick never stores client PDFs, images, or forms on application servers.
Zero AI Model Training: Ephemeral document verification adheres strictly to Google's Limited Use Policy. Your data and client documents are never used to train generalized AI models.
You Retain Total Ownership: You can disconnect DocTick anytime in 1 click from your Google Security Settings, and all collected client files remain permanently in your Drive.

1. Google OAuth 2.0 & Restricted Scope Isolation

How Google technically isolates your existing Drive from DocTick.

When software integrates with Google Drive, Google offers several levels of permissions. Many tools take the easy way out and request full Drive access (https://www.googleapis.com/auth/drive), which allows the app to read all files in your cloud storage.

DocTick takes the privacy-first approach and requests strictly the per-file sandbox scope:

Active Scope Requested:
https://www.googleapis.com/auth/drive.file

Under Google's OAuth 2.0 protocol, the drive.file scope guarantees that:

What DocTick Can Access:

Only the /DocTick folder and client subfolders created specifically by DocTick on your behalf.

What DocTick Cannot Access:

DocTick has zero visibility into your personal files, spreadsheets, tax software backups, or folders created outside DocTick.

2. Zero-Storage Pass-Through Upload Protocol

Why your clients' sensitive documents never sit on DocTick servers.

Traditional client portals store your clients' tax returns, W-2s, and bank statements in their own centralized cloud databases. If that vendor is breached or goes out of business, your clients' most confidential records are exposed.

DocTick eliminates this liability with a direct pass-through architecture:

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Direct Resumable Chunk Streaming: When your client uploads a 50MB tax return or a 5MB phone photo, the browser establishes a direct encrypted resumable upload session with the Google Drive API.
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Zero Disk Retention: DocTick servers never write the client's file payload to a local hard drive, S3 bucket, or persistent database. Only non-sensitive operational metadata (e.g., file name, byte size, item status) is recorded.
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Automatic Folder Filing: Files land directly inside your Google Drive under /DocTick/Clients/[Client Name]/[Request Title]/, ready for your tax or legal software to import.

3. Real-Time AI Verification & Limited Use Compliance

How document analysis works safely without storing or training on client paperwork.

DocTick Pro provides real-time document verification to detect wrong tax years, mismatched names, or cropped documents before they land on your desk. Here is our binding data commitment:

  • Ephemeral In-Memory Processing: Text extraction for document verification runs ephemerally in RAM strictly to determine document type and tax year. Extracted text is never stored or archived on DocTick servers.
  • Zero AI Model Training: In accordance with Google's Limited Use requirements, user data and client paperwork are never used to train, fine-tune, or improve generalized Artificial Intelligence (AI) or Machine Learning (ML) models.
  • No Human Snooping: DocTick personnel never manually inspect your clients' uploaded documents or extracted text.
  • Strict Limited Use Compliance: DocTick's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. Client Portal & Magic Link Sandbox

How client upload portals prevent accidental data leaks or unauthorized browsing.

Cryptographic Magic Tokens

Each request generates a unique, unguessable high-entropy magic token (e.g. /r/sarah-jenkins-8k2f). Only individuals possessing the exact URL can access the checklist.

Zero Drive ID Exposure

All internal Google Drive folder IDs, file IDs, and web URLs are stripped from the response sent to the client browser. Clients can never browse your Google Drive directory.

Instant Request Closure

Advisors can close or archive any request with a single click. Once closed, the magic link becomes read-only and no further uploads are accepted.

Encrypted In-Flight & At Rest

Checklist metadata is encrypted at rest using AES-256 in Cloud Firestore. All data in transit uses modern TLS 1.3 encryption.

Full User Sovereignty

You remain in total control — disconnect anytime in 1 click

Because DocTick uses official Google OAuth 2.0, you never share your Google password with us. You can audit or revoke DocTick's permissions at any time:

Step-by-step permission management:
2. Select DocTick from your third-party apps
3. Click Remove Access

When disconnected, all folders and files your clients have uploaded remain intact and safely preserved in your Google Drive.

Questions from your firm's compliance officer?

Our engineering and security team is available to answer custom SOC 2, HIPAA, or ISO 27001 intake questionnaires.

Contact Security Team